FAQs

Important Order Information

  • Orders made online are not for in store pick up. You must purchase in store to pick up there. 

  • Online purchases will receive a notice by text or email when ready to schedule your pick up or dropoff. 

  • Processing Times is 7-14 business days.

  • Shipping Time is 2-3 days.

  • All emails & Text are answered Tuesday- Saturday from 10a-8p.

  • Tracking #s are sent once packages are picked up to ship

  • Details of products are located on products pages. Please utilize this for questions regarding what it does or you should purchase.

  • Yes the products are safe on babies.  I recommend keeping away from anything with peppermint or salt. (ex Detox Soap)

  • Pick up is schedule via email.  A message is sent on Tues evenings with pick up times and locations.  Select one and respond to the email provided.

 

What currency are the prices do I see in the site?
All prices are in USD.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 7-14 days production time for your order to ship out, average shipping times are 2-3 business days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. 

I am not in love with my order, can it be returned? What if there is an issue?
Due to the nature of our products being handmade, no refunds are currently being offered.


How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 2-3 business days.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you make your home beautiful! Please send us an email to bahdbyd@yahoo.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.